KM
Khosi M

1 reviews | Active since Sept 2019

06 Feb 2020, 19:38

Soshanguve Pick n pay ,*********** Management

Soshanguve Pick n pay they must educate their management staff on how to manage the customers and staff.One of the management staff Millicent overheard me talking to one of the staff asking for some help at the shop and she came to a conclusion and accusation she don’t know.She was suppose to ask me as a customer not to assume and accuse the customer. Engagement is the key for being a good manager, she must go for management courses.

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Replies (1)
Pick n Pay
Pick n Pay's reply12 Feb 2020, 13:19
Official
Good day Khosi,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team