'Sorry Mevrou'

I've been supporting Pick n Pay Wellington throughout the entire pandemic and love the fact that they have someone at the door wiping trollies and making sure everyone is sanitized. At the till points the counters are wiped off before you unpack your trolley and the cashiers sanitize throughout the day. Love it. Until today. Popped in for a few things and when I got to the till point I wasn't met with a friendly cashier as usual. In fact, this young man GRANT looks as if he had been handed a death sentence. The counter wasn't sanitized and when I asked why, he simply said 'Sorry mevrou' Sorry isn't going to cut it. When I phoned and asked for the owner's email address, I was told I need to email the customer care department. For what? So that someone can tell me how sorry they are too? On top of this, when a black/coloured lady got in line after me, the counter was sanitized in a jiffy. So this GRANT character is ****** too. To hell with cleaning the counter for a white woman. I'm sorry for you GRANT, but your attitude towards white people stinks to high heaven. I'll be posting this on other platforms too. And to the lady answering the phone who refused to give her name, you are just as bad. Trying to hide behind anonymity is a sure sign of you being in a position where you don't belong.