nK
natasha K
1 reviews | Active since Nov 2012
23 Jun 2015, 15:58
Son burned at the Boerewors stand
On Saturday we were at Princess Crossing Pick n Pay, we bought boerewors rolls. While waiting in the queue, the oil or something shot and my son was hurt and my husbands jacket was damaged. They said they would call me on Monday.<br> <br> There was no warning signs or anything. The first manager wasnt helpful at all and told the attendant to get someone called Mazibuko. The second manager was helpful and took my husbands jacket for dry cleaning. He said he'll call by Wednesday.<br> <br> I guess the jacket matters more to PnP. I wont be shopping at PnP ever again.
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Replies (1)Pick n Pay's replyOfficial
23 Jun 2015, 16:47Hello Tash0506,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Princess Crossing Hyper.
We have escalated this matter to our Gauteng regional office for their attention, and they will be in contact with you shortly.
Kind regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Princess Crossing Hyper.
We have escalated this matter to our Gauteng regional office for their attention, and they will be in contact with you shortly.
Kind regards
Marise Brown
Ref Number : ***
Pick n Pay's reply23 Jun 2015, 16:47
Official
Hello Tash0506,
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Princess Crossing Hyper.
We have escalated this matter to our Gauteng regional office for their attention, and they will be in contact with you shortly.
Kind regards
Marise Brown
Ref Number : ***
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our Princess Crossing Hyper.
We have escalated this matter to our Gauteng regional office for their attention, and they will be in contact with you shortly.
Kind regards
Marise Brown
Ref Number : ***
