NS
Nkosiyabo S
1 reviews | Active since Jan 2020
03 Aug 2021, 21:05
Sold expired goods at Pick 'n Pay
I was sold expired goods. To everyone buying alcohol at Pick 'n Pay , please be careful.
Helpful (0)
Replies (3)0
Replies (3)NS
Nkosiyabo S's updateReviewer Update
17 Aug 2021, 09:49I am disappointed in your overall service. You said the store was going to contact me . Sorry , that never happened . No one even apologized for this poor service besides you responding on "Hellopeter".
I had to physically go exchange the goods. Anywhere its a shame to know that you do not care about your customers.
Thank you .
I had to physically go exchange the goods. Anywhere its a shame to know that you do not care about your customers.
Thank you .
NS
Nkosiyabo S's update17 Aug 2021, 09:49
Reviewer Update
I am disappointed in your overall service. You said the store was going to contact me . Sorry , that never happened . No one even apologized for this poor service besides you responding on "Hellopeter".
I had to physically go exchange the goods. Anywhere its a shame to know that you do not care about your customers.
Thank you .
I had to physically go exchange the goods. Anywhere its a shame to know that you do not care about your customers.
Thank you .
Pick n Pay's replyOfficial
18 Aug 2021, 15:22Hello Nkosiyabo Sibanda,
Thank you for getting back to us. We do apologize for the delayed response to your message, we are experiencing high volumes and doing our best to respond as quickly as possible.
We would like to sincerely apologies for the poor service received. We believe that our regional customer service advisor has made contact with you in regards to your complaint and this has been resolved.
Kind regards,
The Pick n Pay Team
Thank you for getting back to us. We do apologize for the delayed response to your message, we are experiencing high volumes and doing our best to respond as quickly as possible.
We would like to sincerely apologies for the poor service received. We believe that our regional customer service advisor has made contact with you in regards to your complaint and this has been resolved.
Kind regards,
The Pick n Pay Team
Pick n Pay's reply18 Aug 2021, 15:22
Official
Hello Nkosiyabo Sibanda,
Thank you for getting back to us. We do apologize for the delayed response to your message, we are experiencing high volumes and doing our best to respond as quickly as possible.
We would like to sincerely apologies for the poor service received. We believe that our regional customer service advisor has made contact with you in regards to your complaint and this has been resolved.
Kind regards,
The Pick n Pay Team
Thank you for getting back to us. We do apologize for the delayed response to your message, we are experiencing high volumes and doing our best to respond as quickly as possible.
We would like to sincerely apologies for the poor service received. We believe that our regional customer service advisor has made contact with you in regards to your complaint and this has been resolved.
Kind regards,
The Pick n Pay Team
NS
Nkosiyabo S's updateReviewer Update
18 Aug 2021, 19:06Thank you for responding.
I went back to the shop and exchanged the goods.
Unfortunately no regional manager contacted me or whatsoever. It is fine, there is no need for him to contact me anymore. I have accepted the poor product quality in your shelves.
Thanks for you time.
I went back to the shop and exchanged the goods.
Unfortunately no regional manager contacted me or whatsoever. It is fine, there is no need for him to contact me anymore. I have accepted the poor product quality in your shelves.
Thanks for you time.
NS
Nkosiyabo S's update18 Aug 2021, 19:06
Reviewer Update
Thank you for responding.
I went back to the shop and exchanged the goods.
Unfortunately no regional manager contacted me or whatsoever. It is fine, there is no need for him to contact me anymore. I have accepted the poor product quality in your shelves.
Thanks for you time.
I went back to the shop and exchanged the goods.
Unfortunately no regional manager contacted me or whatsoever. It is fine, there is no need for him to contact me anymore. I have accepted the poor product quality in your shelves.
Thanks for you time.