So much for shopping online being a convenience

I ordered and booked my one slot for delivery on the 24th November for delivery 1 pm - 2 pm on the 25th November. My account was devoted on the 24th. At 2.15 I still had no delivery and called the call center who said they would ensure I have the goods by 4pm as I had plans for the evening, and am not available the rest of the week for delivery. 5 pm came and still no order. I called the call center again and was told the driver has my goods, and is on his way to deliver to me. It’s now past 7 and I am still sitting waiting for my delivery.

Pick n Pay has effectively inprisoned me in my home for the day, and still no one can answer as to when this order will be delivered.

What is the point of Even having a delivery service if you cannot stick to simple delivery times. I understand that it’s Black Friday and pick n pay is extremely busy.... don’t make promises you cannot keep then. Prepare for Black Friday properly so that you don’t have clients sitting like idiots waiting on your delivery.

This is the last time I ever support pick n pay. And I will share this wide and far