So angy with Pick n Pay,still waiting for a call!

I have never ha such a bad customer service in my life, strand street pick n pay is horrible from the cashier who was bluntly rude to the manager who promised me a call back about the incident that happened at the shop on Tuesday manager promised an investigation and said she would get back to me the following day, today is Sunday and still waiting for them to call me back.<br> <br> we made a mistake of putting the pressing enter twice, so the transaction went of twice and we were billed twice, instead of the cashier voiding the transaction, she created a seen telling us we were not supposed to press enter twice she was just completely rude the worst part of it is that she did not reverse the transaction she let us walk out of the shop all to realize that it was not done, upon going back to the shop the first thing she said was what? and she directed us to the podium saying that we must go and sort ourselves out over there is nothing she could do.<br> <br> I am dishearted by pick n pay service from cashier to the manager who did not get back to me at all. I am very, very angry right now! <br> <br>