OL
Ofentse L
1 reviews | Active since Apr 2019
06 Apr 2019, 19:07
Snoek
I am really disappointed honestly I bought a snoek fish for 189 and the snoek was rotten like honestly imagine how can they I will never buy there ever again wasted my 189......they keep their snoeks for a very long time at those fridges I want nothing with tgem
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Pick n Pay's replyOfficial
09 Apr 2019, 15:29Good day Ofentse Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title:
Full name and surname:
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Best before date:
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Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Pick n Pay's reply09 Apr 2019, 15:29
Official
Good day Ofentse Thank you for taking the time to address your concerns with us. Please accept our apologies for the unfortunate product experience. We are addressing your concerns with our Corporate Brands Team. Kindly respond to our email address: *** with the below information to enable our team to investigate further. Title:
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team
Full name and surname:
Cell phone number:
Email address:
Postal or residential address:
Smart shopper card number:
Name of the product:
Bar-code of the product:
Best before date:
Sell by date:
Use by date:
Production/manufacture date:
Batch number:
Quantity:
Mass/size:
Cost:
Date of purchase:
Which store was the product purchased from:
Do you still have the till slip (Yes/No): No
Will you be returning the product back to the store (Yes/No): Please try to fill in as much of the requested details as possible. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind Regards, Pick n Pay Team