CO
CRAIGO O\\'farrell
1 reviews | Active since Feb 2010
20 Apr 2020, 06:17
SMELLY HAND SANIOTIZER
On the past few trips to Pick & PAY PRIMROSE has not been very pleasant , This is due to the Hand sanitizer they are using yesterday 19/04 the spray smelt off, and infect my wife was there last 15/04 and wanted to throw up with the smell .On the community groups folks have been complaining that the stuff is of or that it is just like water ,The other day it smelt like vinegar . But apart from the horrid sanitizer they are doing the best to keep folks safe. Please get some proper handsan product in that store
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Replies (1)Pick n Pay's replyOfficial
28 Apr 2020, 13:21Good day Craigo ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Pick n Pay's reply28 Apr 2020, 13:21
Official
Good day Craigo ,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. We appreciate your patience and understanding at this very difficult time. Kind regards,
The Pick n Pay Team
