1 reviews | Active since Aug 2014
SMARTSHOPPER SPAM MESSAGES
We are supposed to be able to block any advertiser which sends us SMS's. But Pick 'n Pay spam messages hits at least three times a day now, "Smartshopper" this and "Smartshopper" that. You can block the number, but they just bombard you on another number! Really, this is just tooo much.
Good day Elsebet,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for any inconveniences caused.
Please take note that your can opt yourself out of receiving communication from Pick n Pay.
You can follow one of the below options:
- Swipe your card at the kiosk machine provided in store and select to update your profile, thereafter you can select to be excluded from communication from PnP.
- You can log into your online profile, go to My Dashboard, then select to edit your profile, click on the tab that says "Communication Preferences" and untick the communication preference.
- You can also call *** to be assisted by a consultant.
Kindly take note that although you opt out of communications you will still receive all current communications that you are opted in for as your number would have been added in for these promotions months in advance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Elsebet,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for any inconveniences caused.
Please take note that your can opt yourself out of receiving communication from Pick n Pay.
You can follow one of the below options:
- Swipe your card at the kiosk machine provided in store and select to update your profile, thereafter you can select to be excluded from communication from PnP.
- You can log into your online profile, go to My Dashboard, then select to edit your profile, click on the tab that says "Communication Preferences" and untick the communication preference.
- You can also call *** to be assisted by a consultant.
Kindly take note that although you opt out of communications you will still receive all current communications that you are opted in for as your number would have been added in for these promotions months in advance.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas