HB
Hendrik B
1 reviews | Active since Sept 2016
16 Nov 2017, 14:11
Smartshopper
It is now 5 weeks and PnP refuses to tell me why I cannot link my PnP Wineclub to Smartshoppper. Yet the keep on sending me DISCOUNTS which is impossible to use. Simply false advertising
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Replies (1)
Pick n Pay's replyOfficial
16 Nov 2017, 15:42Hi Hendrik,
Thanks for choosing Pick n Pay and taking the time to write to us.
Please accept our sincere apologies for the inconveniences caused to you.
We have been advised by our team that you are a registered Wine Club member therefore you are receiving vouchers.
Please feel free to email us on the following email address should you experience any problems with your vouchers. (*** )
Kindly take note that you will still need to select your vouchers to be loaded to your Smart Shopper card to be able to deduct at the till.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Best regards,
Pick n Pay's reply16 Nov 2017, 15:42
Official
Hi Hendrik,
Thanks for choosing Pick n Pay and taking the time to write to us.
Please accept our sincere apologies for the inconveniences caused to you.
We have been advised by our team that you are a registered Wine Club member therefore you are receiving vouchers.
Please feel free to email us on the following email address should you experience any problems with your vouchers. (*** )
Kindly take note that you will still need to select your vouchers to be loaded to your Smart Shopper card to be able to deduct at the till.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Best regards,