Smart shopper, smart ******

<p>Hearing of the specials at Pick n Pay hyper, on the 01/04/2017 i went to Pick n Pay hyper Life Style in centurion to spend less and earn points. I bought groceries mostly selecting the products that were less when using smart shopper card. It was alot of groceries i had bought and the cashier had no interest in reprocessing again of which i understand because it was alot so Simon (the manager) was called and he said he will have to log an email to smart shopper so that they can load the points and reimburse the savings. 20 days later there has not been any feed back. I called Simon 2 times, 1 to remind him to send email as he said he would cc me on the email, 2 to ask if there was any feedback. I then contacted smart shopper myself, only to be sent back to tell the manager to resend email to ********** still no response.</p> <p> </p> <p>I guess all clients should know that it is possible that your smart shopper card might not scan and you loose all specials and points.</p> <p> </p> <p>At least now i know there is no point to be loyal to pick n pay.</p> <p> </p> <p> </p>