Smart Shopper Rewards Query
<p>I have been trying to get an explanation from Pick n Pay customer services for almost a month now for an sms confirming bonus rewards points. To date, I have been provided with inadequate responses without the actual question being addressed. I am starting to believe this evasive behaviour suggests someone at pick n pay made an error, which the company should own up and take responsibility for. </p> <p>Deeply aggrieved loyal customer.</p>
Good day Potwana,
Thank you for taking the time to address your concerns with us.
As of 30th March our points system has changed to benefit all Smart Shoppers. Smart Shopper is now going to be giving you personal discounts every week on products you buy most often.
We are going to deliver personal discounts just for you worth over R500 per year. You will get three personalised instant cash off discounts every single Thursday on the things you buy most often.
Please feel free to visit our website for more information. http://www.picknpay.co.za/smart-shopper-faq
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Best regards,
Good day Potwana,
Thank you for taking the time to address your concerns with us.
As of 30th March our points system has changed to benefit all Smart Shoppers. Smart Shopper is now going to be giving you personal discounts every week on products you buy most often.
We are going to deliver personal discounts just for you worth over R500 per year. You will get three personalised instant cash off discounts every single Thursday on the things you buy most often.
Please feel free to visit our website for more information. http://www.picknpay.co.za/smart-shopper-faq
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Best regards,