S
Shaun
1 reviews | Active since Sept 2023
14 Sept 2024, 14:31
Smart Shopper poor service
Shopping at Pick n Pay and when paying informed I can no longer get points allocated on the card. Had to phone a call centre to get it sorted out. This morning my wife had exactly the same experience. Pick n Pay must be have some sort of a IT problem it's Smart Shopper programme.
Helpful (0)
Replies (1)0
Replies (1)S
Shaun's updateReviewer Update
16 Sept 2024, 13:46The magnetic strip works fine. It is a backend IT related issue. The call centre could fix over the phone. You are not listening to what your customers are saying. Just cut and space responses.
S
Shaun's update16 Sept 2024, 13:46
Reviewer Update
The magnetic strip works fine. It is a backend IT related issue. The call centre could fix over the phone. You are not listening to what your customers are saying. Just cut and space responses.