GB
Gert B

1 reviews | Active since Oct 2016

15 Oct 2016, 17:20

Smart shopper points gone

<p>Having converted R159 worth if smart shopper points to cash on the card, I was upset to find that it dissapeared when I got to the tills.</p> <p> </p> <p>Please PP look inot it. </p> <p> </p> <p>Alos the SH kiosk at Potch Canal Crossing and Matlosana Mall and other PP's are not taken seriously and seems to be out of oreder half the time.</p>

0
Replies (2)
Pick n Pay
Pick n Pay's reply16 Oct 2016, 17:11
Official

Good day Aletta

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate shopping experience.

We will address the issue with our Smart Shopper team and will be in touch with feedback.

Kind Regards

Senabelo Ndlovu

Best regards,

GB
Gert B's update17 Oct 2016, 16:01
Reviewer Update

Thank you PP, I have received the value and thus everything is sorted.