Smart Shopper points for Flight ticket at pick n pay not loaded

Item: Pick n Pay
Rating: 1
Author: bridgette K

***, Reference number. I have called, emailed called, called called and called. What time will my points be allocated! Ticket was bought end of july and paid for at the Northgate hyper, and swiped ny smart shopper card. ts now 23 September. Reference number for the call is ***

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Replies (2)

Pick n Pay's replyOfficial

23 Sept 2019, 15:28

Good day Bridgette ,

Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team. We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team

Pick n Pay's reply23 Sept 2019, 15:28

Official

bridgette K's updateReviewer Update

23 Sept 2019, 18:35

Thank you

bridgette K's update23 Sept 2019, 18:35

Reviewer Update

Thank you