Smart Shopper Personalised Vouchers

<p>I logged a complaint yesterday and Anwar Mooideen responded by saying I need to go to the Kiosk machine to print my vouchers first before going to the till. Anwar this was not the first time I'm getting vouchers I know the process, the cashier even went with me to the kiosk machine. Please investigate first before responding. So I'm logging the complaint again in hope that i will get somebody who will first check what actually went wrong before responding.</p> <p>I received an email on the 29th of September with personalised vouchers expiring on the 23rd of October. Went to pick n pay on the 22nd to do my groceries hoping to utilise my vouchers. Get to the till and the cashier says i only have vouchers worth R8. She also called the manager/supervisor who came to me and said if i had vouchers they would be automatically loaded to my smartshopper. So there i was in a queue looking like im lying about vouchers i didn't have. Why would i embarrass myself like that?</p> <p>So my question is why would you send me an email saying i have vouchers when i don't?</p> <p> </p> <p> </p> <p> </p> <p> </p>