IO
Israel O

1 reviews | Active since Jan 2017

09 Jan 2017, 17:06

Smart Shopper Palaver

<p>I went to use my points and it requested my ID Number. Previously, the terminal would give you options of either passport number or ID number, Login in to my online account is not helpful either. There aren't any prompts after clicking on my smart shopper under my settings....what a waste.</p> <p> </p> <p>Pick 'n Pay Observatory and Vangate are the worst stores I have been to. Their staff are rude. Please mind your business, don't question why i am buying so many ******s and don't side eye me because I am querying a price difference. Take a leaf from the Rondebosch Pick N Pay</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply10 Jan 2017, 08:38
Official

Good day Israel,

Thank you for taking the time to write to us.

Kindly note that you can enter your passport number in the ID number field at the Kiosk machine.

We are addressing the poor service in store and will revert with feedback.

Kind Regards

Anwar Mooideen