1 reviews | Active since Jul 2011
SMART SHOPPER LONEHILL DISASTER !!!!!
WHY DO YOU KEEP SENDING ME SMART SHOPPER VOUCHERS FOR PRODUCTS THAT DO NOT EXIST ???? THAT IS VERY UNFAIR !!!!! ALSO THE SMART SHOPPER KIOSK AT LONEHILL CENTRE DOES NOT WORK WITH MY SMART SHOPPER CARD AND I HAVE BEEN TRYING TO GET IT FIXED FOR YEARS AND JUST KEEP GETTING TOLD, : JUST USE THE MOBILE APP. THE KIOSK AT PICK N PAY LONEHILL KEEPS CRASHING THEN TELLS ME MY BRITISH AIRWAYS AVIOS IS NOT LINKED BUT IT IS. THEN WHEN I SAY THEN LINK, THE SYSTEM CRASHES. BEEN GOING ON LIKE THIS FOR ABOUT 2 YEARS NOW.
Good day Linda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Lonehill store.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Good day Linda,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received at the Lonehill store.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas