Smart Shopper.. I think NOT
I have a smart shopper card which I have been using, and now when I want to redeem my points, I get told that this card is not mine.. HOW CAN THIS CARD NOT BE MINE! I have gathered points especially going to pick n pay for this benefit just to be told this card is not mine.. Honestly so disappointed!
Good day Kirsty-Anne,
Thank you for choosing Pick n Pay.
As per our telephonic conversation, your id number is not registered to any smart shopper cards on our system.
Please get a new card at any of our stores and simply swipe the card at the kiosk machine provided in store to register the card to your id number.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas
Good day Kirsty-Anne,
Thank you for choosing Pick n Pay.
As per our telephonic conversation, your id number is not registered to any smart shopper cards on our system.
Please get a new card at any of our stores and simply swipe the card at the kiosk machine provided in store to register the card to your id number.
We value you as a Pick n Pay customer and welcome your feedback to improve our services.
Kind regards
Vanitha Venketas