Smart Shopper Frustration again and again

Smart Shopper frustration

Well Pick n Pay have proven themselves *** again. My Smart shopper card on my Id number is not activated and archived. Pick n Pay customer service is pathetic and refuse to assist to activate the card, just because the date of birt is that of my wife. They send

us back and throw and now sends us back to n Pick n Pay. I have been to a Pick n Pay and they send me to customer services. Pick n Pay is pathetic. Be warned loads of trouble if getting a Smart Shopper card