TP
Tamryn P

1 reviews | Active since Apr 2018

20 Apr 2018, 17:18

Smart shopper credit card embarresment

This Pick n Pay Smart shopper credit card is the worst idea ever. You can activate your account with a contract phone and no one tells you this when appling for the account. After every purchase the card gets blocked. What an embarrestment at the till and such a mission to get it unblocked everytime. Pick n Pay you used to be a place i loved to shop but this makes me think twice

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Replies (1)
Pick n Pay
Pick n Pay's reply20 Apr 2018, 17:42
Official

Hi Tamryn,

Thanks for taking the time to write to us.

Please accept our apologies for the inconveniences caused to you.

We are busy addressing your complaint with our Store Card division.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels.

Kind Regards,

Vanitha Venketas