1 reviews | Active since Feb 2015

06 Mar 2017, 14:01

Smart Shopper

<p>Several weeks ago I reported - via the PnP 'contact us' section of their web - that I had lost my Smart Shopper card. No response ! I again reported this via the same method last week and still no response. Maybe I should change to Checkers !</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply06 Mar 2017, 17:20
Official

Good day Peter,

Thank you for taking the time to address your concerns with us.

Please get a new Smart Shopper card from any of our stores and contact the call center on ***. Our Smart Shopper team will assist in transferring the points from your lost card to your new card.

We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.

Kind regards,

Vanitha Venketas