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1 reviews | Active since Jul 2011

04 Feb 2017, 11:28

Smart Shopper

<p>I got issued with 2 smart shopper cards initially, because my wife would use one. I was unable to use my card for quite a wile, because I was out of the country. When I got back and wanted to use it again it was cancelled. I took it in to the hypermarket, told them I had 2 cards and someone in the call centre said the cards where fixed. The only thing that happened is that my wife's card got cancelled. When I too that card in they told me that I cancelled it when I phoned in. Smart Shopper poits is a gimmick and Pick 'n Pay should read STAY AWAY. They will skrew you somewhere along the line.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply04 Feb 2017, 17:37
Official

Good day Mr Conradie

Thank you for taking the time to write to us.

Kindly accept our sincerest apologies for the unfortunate product experience.

We will address the issue with ourSmart Shopper team and will be in touch with feedback.

Kind Regards

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