1 reviews | Active since Dec 2016
Smart Shopper
Yet again I have just visited the store in Waterstone Village only to find that the Smart Shopper machines were down again. This causes discounts not to be given. It's pointless reporting the matter via their website as they do not respond. If they do resond then they do not carry out what they say they will do. It's also pointless talking to the store Manager as all he says is that it has been reported. What a waiste of the so called Smart Shopper. I have another name for it "No good Shopper" sa the machines are faulty so often. I think it's time to support Checkers as I can walk there. I will save parking hassles and petrol.
Good day Neville,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Neville,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the bad service received.
We are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,