1 reviews | Active since May 2016

08 Feb 2018, 16:44

Smart Shopper

I don’t always have my smart shopper card with me as it is sometimes in my husband’s wallet. I’ve always given the number at the tills from the app, now all of a sudden this is not allowed anymore!!!!!!??????

0
Replies (2)
Pick n Pay
Pick n Pay's reply08 Feb 2018, 17:07
Official

Hi Nadia,

Thanks for choosing Pick n Pay and taking the time to write to us.

Apologies for any inconveniences caused to you.

As per clause 16 of the Smart Shopper T's & C's:

To earn Smart Shopper points for transactions, the customer must present their Pick n Pay Smart Shopper card at Pick n Pay points of sale in order for the transactions to be recorded. If no card is presented at point of sale before payment, Smart Shopper points will not be earned for the transaction. Furthermore it is not possible to earn Smart Shopper points.

Please feel free to click on the following link for more information:

T's & C's - http://www.picknpay.co.za/smartshopper-terms-and-conditions

FAQ's - http://www.picknpay.co.za/smart-shopper-faq

We value you as a Pick n Pay customer and welcome your feedback to improve our services.

Kind regards

Vanitha Venketas

's update08 Feb 2018, 17:21
Reviewer Update
No worries, then I wont shop at PnP anymore if there is no benefit for me.