1 reviews | Active since Jun 2013
Smart Shopper
To whom it may concern, My mom is a pensioner and went to use her smart shopper points and was told that these had expired. She had been saving these for months - to do a shop that she needed and was so disappointed. Please can someone advise what I can do here - she must have just missed the deadline and wasnt aware that these expire.
Good day Nicola,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconveniences caused to your mum.
Please forward us your mums contact details & Smart Shopper card number to *** to enable our team to assist further.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,
Good day Nicola,
Thank you for taking the time to address your concerns with us.
Kindly accept our apologies for the inconveniences caused to your mum.
Please forward us your mums contact details & Smart Shopper card number to *** to enable our team to assist further.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind regards,
Vanitha Venketas
Best regards,