1 reviews | Active since Mar 2009
Smark Shopper Kiosks are never working!
<p>The smart shopper kiosks are never working. I lodged a complaint via the pnp smart shopper website last month regarding the smart shopper kiosks (both) not working for months at PNP in Goodwood. To date no response has been received. We cannot print, redeem or switch anything nor get our monthly magazine. </p> <p>No effort is being made to fix the kiosk or have It serviced. What’s the point of offering these deals if we can’t even access it. I’m appalled that no one is making an effort to look into this for us. I’m very disappointed in your lack of service to respond to complaints. The branch doesnt seem eager to have it fixed either after numerous verbal complaints. </p>
Dear Rughshana
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
Dear Rughshana
Thank you for taking the time to contact Pick n Pay and for raising your concerns.
Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
Ref Number: ***
