Slow response from Customer Care
I sent an enquiry to Customer Care on 21 November. I received a reply on 23 November asking me to respond with details. I did so the same day. I am still waiting for a response...
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Pick n Pay's replyOfficial
15 Jan 2019, 10:34Good day Crishell,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to technical difficulties on this site. We have been advised by our team that you have been assisted with the transaction details via the call centre to enable the store to reprint the till slip for you.
Please feel free to email our Customer Care Team on *** should you need any assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to technical difficulties on this site. We have been advised by our team that you have been assisted with the transaction details via the call centre to enable the store to reprint the till slip for you.
Please feel free to email our Customer Care Team on *** should you need any assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Pick n Pay's reply15 Jan 2019, 10:34
Official
Good day Crishell,
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to technical difficulties on this site. We have been advised by our team that you have been assisted with the transaction details via the call centre to enable the store to reprint the till slip for you.
Please feel free to email our Customer Care Team on *** should you need any assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team
Thank you for choosing Pick n Pay. Please accept our apologies for the delay in response and any inconveniences caused to you.
We were unable to respond to your post due to technical difficulties on this site. We have been advised by our team that you have been assisted with the transaction details via the call centre to enable the store to reprint the till slip for you.
Please feel free to email our Customer Care Team on *** should you need any assistance. We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards, Pick n Pay Team