1 reviews | Active since Oct 2016

31 Jan 2017, 20:42

Sloppy customer service

<p>I'm disappointed in the sloppy customer service I received at your branch in Constantia when I recently shopped there. The cashier seemed nonchalant about everything, which is also probably why she didn't ask me for my smart shopper card causing me to lose points. no man. </p>

0
Replies (1)
Pick n Pay
Pick n Pay's reply01 Feb 2017, 08:56
Official

Good day Beni,

Thank you for taking the time to write to us.

Kindly note that we are addressing your concerns with our management team and will revert with feedback.

You can email us your till slip and Smart Shopper card number and we will gladly assist with allocating the points you lost out on.

Our email address is: ***

Kind Regards

Anwar Mooideen