1 reviews | Active since Dec 2012
Sleeping Cashier
Get to the line at the cashiers, waiting patiently. The cashier is resting her head on her arm and she is a few seconds away from falling a sleep. She just waves her hand at me, still with her head on her arm. I greet, she does not greet back and did not ask for my smart shopper card. I unpacked a few things, only to find her not scanning the items... I moved it a little bit forward, almost scanning the items in front myself. Turned to the trolley to unpack a few more items and still she is not making any effort to scan. Now i am standing with my hands full, no space on the counter left for me to put the items down and she is still sitting there. I asked her if she can help me move the items forward so that i can unpack the rest of my trolley. She just did a hand gesture that i must move it closer, stretching her arm out just to show me she can not reach the items while lying on her backbone. I asked her if she can stand up, then she will reach and she took the can closest to her, through it to one side and gave me a bad look. I apologised for disturbing her and left my trolley full of items just there. Wasted my time [and still no groceries for the month]
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
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Ref Number : ***
Thank you for your email communication, we do apologise for the inconvenience caused, and for the poor customer service received.
Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.
Yours Sincerely
Marise Brown
***
Ref Number : ***
