RM
Roxanne M

1 reviews | Active since Jun 2019

26 Aug 2019, 10:27

SIZING DISCREPANCIES OF PNP CLOTHING BOTTOMS

Hi,

I have a complaint about the sizing of the pick n pay bottoms. I have experienced this a number of times but have reached a boiling point. A couple of months ago I tried on a size 10 (which is the size of all my other pnp clothing pants) and they wouldn't come over my knees. I then asked an assistant who told me no that is the correct size and it is for adults. I then left the pants behind because i was so frustrated. This past weekend, 24th August 2019, I found myself in the same situation. I tried on a pair of pants, size 10, which fitted me however slightly tight so I then changed them and took a size 12. ONLY to get home and they wouldn't fit over my knees. I would love to know how a size 10 fits and the 12 will not go over my knees. This is extremely frustrating and very inconvenient.

I would love to know what the issue with the sizes are and why this is not being checked when stock is delivered.

0
Replies (1)
Pick n Pay
Pick n Pay's reply26 Aug 2019, 11:35
Official
Good day Roxanne, 
 
Thank you for taking the time to address your concerns with us. 
 
Please accept our apologies for the poor product quality. 
 
We are addressing your concerns with our Clothing Team. 

We value you as a Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind Regards, 
The Pick n Pay Team