Sinoville PnP the worst

Pick 'n Pay in Sinoville must be one of the worst in the country. Have completed several online surveys but nothing changes. They are often out of stock on several fresh produce and other items, finding trolleys is often a problem, long queues, absent managers, and a smartshopper machine that basically never works. We got some discounts on the smartshopper card, but when the system is offline, you still get your points afterwards, but not the discounts. And sometimes some amounts get discounted but others not, and staff are not interested in explaining or helping. Something needs to be done about this place!