YM
Yandisa M

1 reviews | Active since Dec 2011

11 Feb 2016, 13:49

Simply Rude

Dear Pick n Pay<br> <br> I understand that bad service is commonplace here in South Africa and as the consumers we have largely become immune to it. This Pick n Pay in question takes the cake; cashiers never greet,staff are never around when needed, cashiers are rude, others think it's fine to hit on customers (this has happened to me and other women). The most common of these is the rudeness and as a regular customer I experience this often. The worst was last week when I stood in line to withdraw at the till and to finally get in front for the cashier to tell me she has no money in the till. When I asked her what can I do, she said she don't know and looked away as if I was bothering her.

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Replies (1)
Pick n Pay
Pick n Pay's reply11 Feb 2016, 14:23
Official
Hello Maj'D,

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number : ***

Best regards,