**** service and delivery

Signed up for online shopping to use their delivery option. When they arrived on Saturday the delivery guy didn't have all my groceries. I emailed on Sunday to which I have still not received a response to yet (***). I called yesterday to get my outstanding bin delivered and arranged for delivery at 17:30 yesterday. Unfortunately, to my further annoyance, nobody pitched up yesterday either. I had to call again now to arrange for the rest of my items to be delivered again... let's hope they actually do deliver this time. Customer support takes avg 15 minutes to answer and no email responses except for auto response on receipt. Your people don't seem very capable nor caring so I will never be buying from PnP again as well as go out of my way to tell everyone I can how ****py this ordeal and service was. Order # ********** 5 was not delivered in full I am still awaiting Bin# ********** E ********** 8, Jose