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Bothasbothas B

1 reviews | Active since Aug 2020

01 Aug 2020, 11:37

Showgate Bloemfontein Branch

Showgate Bloemfontein Branch Its not about the money. I am a regular customer, monthly and weekly shopping, and spend upwards of R 5000.00 at this store each month, and have been living near it since 2008. On Sun 26 July, I did a weekly top up, saw Simba chips were advertised for R 21.00 for 2 packs, bought 6. On Sat 1 August I returned to the store, saw again that the same offer was advertised on the rack, bought 6. On arriving at the till I was told thet 3 of the 6 have to be Niknaks. I went to the rack, tore off the adverti*****t, brought it to the till, it clearly said 2 packs for R 21.00, 125 g or Niknaks 135 g. Nothing about it having to be one pack of Niknaks out of every 2. The till operator just looked at me. I requested a manager, after a considerable wait a rather surly young lady arrived, I showed her the ad, and she also just looked at me. By now , very irritated, I told them to remove the chips from my purchase. No apology, no explanation, nothing given. To ad insult to injury, I went home and examined the previous weeks purchase, to see that I was charged for 6 packs at full price on the 26th July as well. As I said, its not the money, the total involved was R 30.00, its a matter of a trust relationship broken, and when confronted with the issue nothing done about it. It makes me wonder how many other "specials"I had purchased through the years without checking my receipts.

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