XM
Xolie M
1 reviews | Active since Jun 2022
03 Mar 2025, 13:21
**** show Pick ‘n Pay Daveyton
It does not even deserve a star nor a rating…. I ordered around 09:30 in the morning and the EAT was 12:00-12:30 ok I don’t have a problem with that, that time comes and passes and they forgot about my order when I called them to find out what’s going. Mind you I ordered in the morning while things were still in stock, now my EAT is 13:30 and I don’t have all the things that I ordered…. That shop is a **** show but I got no choice but to shop at it because it is the only Pick ‘n Pay in my area (DAVEYTON). And the staff is so rude yerrrr!
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Replies (2)
Pick n Pay's replyOfficial
06 Mar 2025, 13:15Good day , Xolie Mokhele
Thank you for getting in touch with ASAP - The Grocery and Alcohol Delivery App.
Please accept our apologies for the delayed delivery.
Kindly note that especially peak hours or due to large orders, deliveries sometimes take a little longer.
According to our system, your order- ***9, was successfully delivered.
If this is not the case, please feel free to reply to this closed ticket in order for us to investigate the matter.
Client reference: ***
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Asap Customer Care.
Thank you for getting in touch with ASAP - The Grocery and Alcohol Delivery App.
Please accept our apologies for the delayed delivery.
Kindly note that especially peak hours or due to large orders, deliveries sometimes take a little longer.
According to our system, your order- ***9, was successfully delivered.
If this is not the case, please feel free to reply to this closed ticket in order for us to investigate the matter.
Client reference: ***
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Asap Customer Care.
Best regards,
Pick n Pay's reply06 Mar 2025, 13:15
Official
Good day , Xolie Mokhele
Thank you for getting in touch with ASAP - The Grocery and Alcohol Delivery App.
Please accept our apologies for the delayed delivery.
Kindly note that especially peak hours or due to large orders, deliveries sometimes take a little longer.
According to our system, your order- ***9, was successfully delivered.
If this is not the case, please feel free to reply to this closed ticket in order for us to investigate the matter.
Client reference: ***
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Asap Customer Care.
Thank you for getting in touch with ASAP - The Grocery and Alcohol Delivery App.
Please accept our apologies for the delayed delivery.
Kindly note that especially peak hours or due to large orders, deliveries sometimes take a little longer.
According to our system, your order- ***9, was successfully delivered.
If this is not the case, please feel free to reply to this closed ticket in order for us to investigate the matter.
Client reference: ***
Should you have any further questions or queries please feel free to give us a call on the number below, alternatively chat to us on WhatsApp, see how to add us as a contact below: WhatsApp: *** - https://wa.me/message/ELYYSEKVSHNBJ1 Call us on ***or email us on: *** Operating Times: Monday - Saturday 08:00-17:00 / Sun & public holidays: 09:00-17:00. Kind Regards, Asap Customer Care.
Best regards,
XM
Xolie M's updateReviewer Update
06 Mar 2025, 16:25I orders in the morning around 09:34 hours, I ordered in the morning, it took me 4 calls to the store and 2 calls to your customer services to get my order after 4 hours while I ordered in the morning. Oh and your customer service poor service no one answered my calls and no one got back to me….
And 4 hours is not a little longer, it’s just disrespect
When I called the store they had forgotten about my order
And 4 hours is not a little longer, it’s just disrespect
When I called the store they had forgotten about my order
XM
Xolie M's update06 Mar 2025, 16:25
Reviewer Update
I orders in the morning around 09:34 hours, I ordered in the morning, it took me 4 calls to the store and 2 calls to your customer services to get my order after 4 hours while I ordered in the morning. Oh and your customer service poor service no one answered my calls and no one got back to me….
And 4 hours is not a little longer, it’s just disrespect
When I called the store they had forgotten about my order
And 4 hours is not a little longer, it’s just disrespect
When I called the store they had forgotten about my order