dM
dikeledi M

1 reviews | Active since Mar 2012

28 Mar 2020, 11:36

Shouted at for keeping social distance.

I went to pnp to buy few things on the 28 March 2020... As I was standing by the till "keeping a 1metre distance, the guy by the name of Ngobeni came and instruct customers to be in front of me... I then told my fellow customer that after the lady who is currently offloading her groceries I'm next. Ngobeni was standing by the Kioski and he started screaming at me because I made a space, I then asked him if the 1 meter distance does not apply in pnp? He continued shouting which I did not entertain him anyway...

After paying for my groceries, I approached him to make him aware that the way he spoke to me was inappropriate and I did not appreciate it... Instead of apologizing he became defensive and I decided to leave.

Corona virus is a deadly deseas but pnp Carlton centre is instructing customers to squeeze each other on the queeu... When you try to isolate yourself then your being screamed at!!!

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Replies (1)
Pick n Pay
Pick n Pay's reply30 Mar 2020, 09:39
Official
Hi Dikeledi,

Thank you for choosing Pick n Pay & taking the time to write to us. Please accept our apologies for the delay in response and any inconveniences caused to you. We view this incident in a very serious light, we are busy addressing this with our management team.

To help combat the spread of Coronavirus, we have put in place a number of safety measures in store and via our online shop.

We value you as a Pick n Pay customer and are committed to improve continually on our service levels. Kind regards,
The Pick n Pay Team