CR
Charlene R

1 reviews | Active since Oct 2010

13 Apr 2015, 09:36

Should be in charge of the whole store

As a regular visitor to Pick N Pay Little Falls, i believe in giving credit where credit is due. Please can the powers that be put Eugene from your Thyme restaurant in charge of the whole store. This man goes above and beyond customer service. He is always friendly, always willing to assist where he can and from watching his colleagues with him is well respected. I needed to find an item in your store and after asking two staff members to assist me, to which their complete lack of interest in assisting me proved fruitless in my attempts, i asked Eugene to assist who gladly did so. I always order sushi from your Thyme restaurant so whilst waiting for Jabu (brilliant sushi maker and friendly service always) who makes the sushi for me, i observe alot of how the staff carry on. Well done Eugene on a job well done.

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Replies (1)
Pick n Pay
Pick n Pay's reply13 Apr 2015, 12:39
Official
Hello charl158,

Thank you for your communication about the customer service received.

We really appreciate this feedback and hope you have many happy return visits to our stores.

Your comments have been brought to the attention of senior management responsible.

Kindest regards

Marise Brown

Ref Number : ***