GM
Gerandri M
1 reviews | Active since Aug 2015
20 Oct 2021, 16:23
Shopping Horror
I had such a bad experience at Pick n Pay Clothing Key West. I dont think they will see me again. The other store at Valley View at their worst cant be as bad as Key West. I literally felt like a ********. I am not sure is it because of my outfit or the number of items I were holding but wow. I was so uncomfortable shopping, if it wasnt for my day off, I wouldve left it. Maybe I am complaining for the wrong reasons, maybe the shop employees arent use to seeing bulk buying or maybe they dont care, which is the complete opposite of Pick n Pay promise.
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Replies (1)
Pick n Pay's replyOfficial
22 Oct 2021, 16:58Hi Gerandri,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. We are currently experiencing high call/email volumes, we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. We are currently experiencing high call/email volumes, we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,
Pick n Pay's reply22 Oct 2021, 16:58
Official
Hi Gerandri,
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. We are currently experiencing high call/email volumes, we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Thank you for reaching out to the Pick n Pay Customer Care Team.
Please accept our apologies for the delay in response. We are currently experiencing high call/email volumes, we are doing our best to respond as quickly as possible.
We have raised this as a complaint with our Management Team who will be in touch with you.
Please refer to this reference number: *** should you need to follow up on the complaint.
By proceeding with this request for us to assist with resolving your query, you acknowledge that we will need to share your contact details with the relevant store/Department. They will be in touch with you as soon as possible to further assist" Please refer to our privacy statement for information on how we process personal information.>>https://www.pnp.co.za/privacy-portal
Should you have any further questions or concerns please do not hesitate to reply to this email alternatively contact us on the channels below.
Chat to us on WhatsApp : +***7Call us on : ***Email us on: ***
Operating Times: Monday- Sunday: 08:00-17:00 | Sun & public holidays: 09:00-17:00
Thank you for allowing us the opportunity have this resolved.
Kind Regards,The Pick n Pay Team
Best regards,