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Barry T

1 reviews | Active since Apr 2020

23 Apr 2020, 12:15

Shopping at PnP

Our online experience was not great but PnP did deliver the charged items a few days later. The driver did apologize. I am still troubled that after all this time PnP has not responded to my queries though. Still I would recommend shopping as a store any day. I understand we all face difficulty so I ask people to be patient even if PnP could work a little more to help alleviate the customers fears. This is a good opportunity to work together. Thank you for your service in a difficult time.

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Replies (1)
Pick n Pay
Pick n Pay's reply23 Apr 2020, 17:13
Official
Hi Barry ,  Thank you for contacting Pick n Pay, We appreciate you taking the time to write to us.  We would like to thank you for your valued feedback and for sharing your experience with us. 
 
 Kindly be advised that this has been sent through to management & the relevant store.  We value you as a Pick n Pay customer and are committed to improve continually on our service levels.  
We appreciate your patience and understanding at this very difficult time.
Kind Regards, The Pick n Pay Team