Shop at Checkers rather

I wrote a complaint on Pick N Pay's online functionality about smelly fresh fish sold to me by their Douglasdale branch. That was on Tuesday. To date, I have heard nothing from them. It just goes to show how important this organisation considers client complaints. Never mind an apology, not even so much as an acknowledgement that I was unhappy.

Don't believe the promises that they make. They say - - "Guaranteed freshness"??? - Smelly fish?? -"At Pick n Pay, we are constantly striving to give you the best possible experience in our stores. But sometimes we fall short: you, our valued customer, get bad service at a Pick n Pay store, or have an unpleasant experience with rude staff or someone with a bad attitude, unacceptably dirty stores, or bad hygiene. Sometimes the queues at your local Pick n Pay are too long, or there aren't enough open tills. Try as we might, occasionally you are going to have negative feedback for us at Pick n Pay. We ask that any time that happens, you talk to us so that we can make it better, and turn your bad experience into a good one."

It's all lies. Shop at Checkers.