Shockingly disorganized.. like walking through a maze!

I am writing to express my disappointment regarding a recent experience at the Princess Crossing store in Roodepoort. As a loyal customer who has been shopping at this Pick 'n Pay for the past eight years, I have always appreciated the quality of service and organization. However, my recent visit was highly unsatisfactory due to the disorganized state of the product shelves. Specifically, I noticed that cleaning supplies were packed alongside food products, which is both inconvenient and concerning from a hygiene perspective. This lack of organization not only made it difficult to find the items I needed, but also created much frustration and raised questions about the safety and cleanliness of the food products. I believe that maintaining a well-organized store is fundamental to ensuring customer satisfaction. This experience was far below the standards I have come to expect from Pick n Pay. Many other customers experienced the same frustration as they also complained that everything was disorganised as we walked through the isles. I hope you will address this issue promptly to prevent similar experiences for other customers. It was absolutely shocking.. who ever is supposed to organize the merchandise and manage the floor plan has no clue what they're doing!