Shocking Service : Pick n pay online "ASAP" not

yes its black Friday, but heck no... ZERO Response from MULTIPLE EMAILS, CALL CENTRE UNAVAILABLE Good ordered 10.29 on 26 Nov Driver arrives unannounced 09.15 on 27 Nov (with no arrangements made, and no one to receive ) Order amount +/- R 1500 = NO REFUND RECEIVED and order just CANCELLED Unbelievable