HM
Homer M

1 reviews | Active since May 2018

13 Jul 2019, 22:18

Shocking Service From Pick n Pay Waterfall, KZN

This is the worst PnP that I have ever been in. I often can only get 50% of my shopping list as the products are out of stock. Management are not at all helpful and don't know much about their product range. All they can say is that the product is out of stock - never do they say I will check up and find out and call you - they have never taken my phone. and offered to call me back. Often products are unpriced on shelves ............

0
Replies (1)
Pick n Pay
Pick n Pay's reply15 Jul 2019, 10:39
Official
Good day Homer Michaelides, 
 
Thank you for taking the time to address your concerns with us. 
 
Kindly accept our apologies for the inconvenience caused, we are busy addressing this with our management team. 
 
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels. 
 
Kind regards, 
Pick n Pay Team