1 reviews | Active since Jan 2010
Shocking service from Pick 'n Pay
Parkmeadows Pick 'n Pay is the worst store ever. We have lived in Kensington for 18 years and I can honestly say it is the most shocking service ever. The tellers are slow, only 2 tills open and they are too busy chatting to even look at you, let alone to say "hello". When you complain, the so called "Manager" does absolutely sweet ****** all and of course...……...it's not her job. The staff look at you as if you are from another planet and how dare you complain!!! How pathetic that you can't take responsibility for ANYTHING!
We as South African's are not going to tolerate this ******* any longer. I will no longer shop there and will rather drive to Checkers Hyper in Edenvale than purchase my groceries. I am now done with Pick 'n Pay!!!! When you call their Head Office, it take 7 minutes for the receptionist to answer the call and then you hear ringing and ringing and ringing in your ear for another 7 minutes. People obviously don't work at Pick 'n Pay and clearly don't care about customers.
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
Thank you for taking the time to address your concerns with us.
Please accept our apologies for the bad service and inconvenience caused.
We view this incident in a very serious light, we are busy addressing this with our management team.
We appreciate your feedback and value you as a loyal Pick n Pay customer and are committed to improve continually on our service levels.
Kind Regards,
The Pick n Pay Team
