EB
Estelle B

1 reviews | Active since Jun 2016

01 Jun 2016, 09:11

Shocking service by packer

<p>Was at the Empangeni store 1 June 2016 10.28</p> <p>Cashier n: siabonga mthemba</p> <p> </p> <p>The packer who was female was yawing at the top of her voice - extending her arms way above her head and stretching making it very vocal. I said my god what is what with you - have you no manner. She verbally assalted me saying that this is the new South Africa where everyone is free . I explained that customer professionalism and personal manner were still required .. on and on she went - I natrually retaliated . Three floor mangers watched and did nothing</p> <p> </p> <p>I will not be shopping at this store again ..</p> <p> </p> <p>The staff do not value your old and loyal customers - so I will take my business to your Richards Bay branch at LAC Centre Meerensee. Checks will also see more of me.</p>

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Replies (1)
Pick n Pay
Pick n Pay's reply01 Jun 2016, 09:56
Official

Dear Estelle De Bruyn

Thank you for taking the time to contact Pick n Pay and for raising your concerns.

Please accept our apologies for any inconvenience caused, in respect of your poor shopping experiences at our store.

Your comments have been brought to the attention of senior management responsible who will contact you in due course to discuss this matter.

Yours Sincerely

Marise Brown

Ref Number: ***

Best regards,