CC
Candice C
1 reviews | Active since Nov 2015
05 Nov 2015, 11:41
Shocking Service
My Hisense washing machine that I bought early this year went in for repairs on friday 30 October 2015. They assured me it woild be returned early the next week. I phoned everyday the next week to find out what the problem was because they never kept me updated. The staff could never tell me when I was to expect my machine back
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Replies (1)
Pick n Pay's replyOfficial
09 Nov 2015, 08:19Hello Candz3,
Please accept our apologies for this poor service related experience, and for the inconvenience this has caused you.
I have escalated this matter to our Store GM and our Inland Hyper regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service related experience, and for the inconvenience this has caused you.
I have escalated this matter to our Store GM and our Inland Hyper regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Best regards,
Pick n Pay's reply09 Nov 2015, 08:19
Official
Hello Candz3,
Please accept our apologies for this poor service related experience, and for the inconvenience this has caused you.
I have escalated this matter to our Store GM and our Inland Hyper regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Please accept our apologies for this poor service related experience, and for the inconvenience this has caused you.
I have escalated this matter to our Store GM and our Inland Hyper regional office for their urgent attention, and they will be in contact with you shortly.
Kind regards
Wendy-Lee Millar
Customer Care
***
Best regards,