shocking service

<p>HORRIBLE CUSTOMER SERVICE. THE LADY, LERATO SELEPE WAS GIVING ME ATTITUDE WHEN SHE WAS SUPPOSED TO AMEND THE PRICE ON A PRODUCT THAT WAS INCORRECTLY PRICED. I AM VERY VERY DISAPPOINTED WITH THE SERVICE MY COLLEAGUE AND I RECEIVED, ESPECIALLY BECAUSE I ALWAYS SPEAK SO HIGHLY OF PICK N PAY FAMILIE DIE MEENT. THE STORE MANAGER, EPHRAIM MOGORU WAS ALSO THERE AND APPEARED TO BE TAKING THE SIDE OF HIS EMPLOYEE IN TRYING TO EXPLAIN THE POLICY, WHILST TALKING OVER ME AT THAT POINT. THIS BASICALLY SHOWS ME THAT HE CONDONES SUCH BEHAVIOUR FROM HIS STAFF TOWARDS CUSTOMERS BECAUSE EVEN LERATO WAS SCREAMING AT ME. I WILL NOT TOLERATE SUCH TREATMENT AND ATTITUDE. HOW DO YOU TELL A CUSTOMER THAT SHE CAN TALK ALL SHE WANTS SHE WON'T STOP GIVING HER ATTITUDE? PLEASE DO SOMETHING ABOUT THIS, I AM NOT PLEASED AT ALL.</p>