Shocking returns policy

<p>On Saturday at 4pm I bought a Zodiac MX6 pool cleaner from an unattended pool department in the Hypermarket at Lifestyle in Centurion. I took it home for a 30 minute test & I was not happy with it. I dried it all up & repacked it perfectly for resale. The next morning I went back for a refund to be told the following by Peter: Because I opened the box I must call Zodiac who will come to my house & test it because they (PnP) will not get a credit otherwise. Here's my response: It is not used. I didn't buy it directly from Zodiac but if I did I would have got a better price. It is a **** cheek to bat me away like a nuisance. I am your customer. If you are unable to stand your ground with your suppliers to ensure your own customers satisfaction, that is your problem. I'm sick of you taking my money so eagerly & then treating me like a ******** when I want to return something. </p>