SHOCKING PICK n PAY STRAND SQUARE

Dear Pick N Pay Strand Square I need to share this with you as this is not acceptable. Last evening on Thursday the 28th July i went into your store to buy pork rashes. There were 3 packs on the shelve and when paying for the products at the counter, i decided to pop the clingwrap on 1, and you have no idea the smell that emitted from the rotten meat. The cashier returned this to the butcher and i took another pack, which the colour of the meat looked fine. Once home, i opened the pack of meat that was rotten as well. This cost me my petrol and time to drive all the way back to your store to return this product. The only response from the cashier was, sorry. I am the Brand Director for Truwellness in Somerset West, I am involved in the retail space with our products as well, and understand that sometime defects and problems may occur, however not the same product in different cuts etc. I received a sorry from the cashier doing refunds and i was sent on my way, with sorry being the only consolation. You have just revamped your store and surely even if you did not, you should not sell products that have obviously gone past its expiration date. No butcher was called to rectify this, no manager bothered to make contact regarding this, when asked to speak to them. No wonder, Pick N Pay is not the most loved retail group in South Africa. As a local residing in the Strand, you can forget about my business. Their is Ettiene Nel from OK Strand, Mr Waal from the OK Mini Store and other Spar stores that deserve the support more than a Pick N Pay that does not care about its customers. SHOCKING STORE, SHOCKING STAFF & No Present Management.